If you’re not completely satisfied, we accept returns within 14 days of delivery. To start a return, please contact our support team with your order details. Items must be in their original condition and packaging.

Once we receive your return, we’ll process your refund or exchange as quickly as possible. Please note that return shipping costs may apply.

Need help? Reach out to us—we’re happy to assist!

We currently ship to the UK and EU! 

• UK Orders: Delivery takes 1-3 days.

• EU Orders: Delivery takes up to 7 days.

All items are shipped from within the UK, ensuring quick and reliable delivery. If you have any questions about shipping, feel free to reach out—we’re happy to help!

Once you complete your purchase, a sales receipt will be sent to your email. You can also find your receipt by logging into your account on our website and checking your order history. If you need any help retrieving it, feel free to contact our support team

Yes! The chocolate you receive will closely match the product image shown on our website. We take great care to ensure our photos accurately reflect each piece’s design, color, and craftsmanship. That said, slight variations may occur due to lighting or artisanal differences—but rest assured, it’ll be just as indulgent and irresistible as pictured. 🍫✨